Frequently Asked Questions
How long does it take me to set up my first Premium Rate Number?
The premium rate number can be normally set up within half an hour. You would be able to start generating revenue immediately after setting up yourpremium rate number.
How are the calls delivered?
The calls terminate on our IVR to an existing service, in a sound file we maintain, or on a service one that our IVR technicians model for us. We can also route the calls to PSTN's for which a nominal routing fee is charged.
What are the International premium rate solutions?
Some of the International premium rate solutions include the telephone numbers which are used to run services such as live chat, recorded chat, anddating services both informational and educational and conferencing services. The owner is provided with a financial reimbursement for every minute of traffic that is received by these numbers.
Why are these solutions offered to so many countries?
We are have direct relationships with two and three tier carriers all around the world which allows us to have so many different terminations. We are always looking for new terminations and opportunities in the telecom world.
How often is the payment made by our solution?
There are different payment cycles and rates for different countries. Detailed information can be obtained by viewing our rate card. Payments are either weekly, monthly or even forty five days from end of first month.
How do you transfer money?
Money is either transferred through bank wire transfer, pay pal or western union.
Is there any online access provided by you?
Yes, there is an exclusive online portal provided to each and every client. The online portal portrays the details such as the list of all the numbers allocated to them, historical statistics, real time and a live statistic that shows every call that could be seen.
Are the rates negotiable?
Yes, the rates are negotiable. However, the negotiation has to work both ways – every client starts on rate of the card and everything is negotiable subject to volume. It is up to the client to prove their volumes initially following which negotiations they happen from the side of the service provider.
Is there by any means, I can get the payments daily?
Daily payments could be made by us only under special conditions. Details regarding the daily payments could be check with the Account Manager.
How can the validity of your business be checked?
Yes offcourse it is registered as legal business with Australian Government - Trading as “SaiCare”, Australian Business Number 20 802 940 533. Same can be verified here – http://www.abr.business.gov.au/%28pnxdnd554zn1p2nweeqrwfqh%29/main.aspx
Can I make use of your company when I am already availing the services provided by your competitor?
Yes, you can make use of the services of two companies simultaneously. However, in a due course of time you will realize our services to be far beyond expectations and soon you would start dealing only with us.
Do you operate only in office hours?
No, our services are offered 24 x 7 to the clients. So we would be available to our clients through Yahoo, Skype, MSN, Gmail, Phone and Email.
Can I come and visit you?
Any client is welcome to visit our office in Melbourne, Australia during office hours. Once a relationship has developed we personally like to visit our client as well if required.
How can I start working with you?
In order to start working please contact us using the contact form on site or on live chat messengers and we will set up your account in no time.